FREQUENTLY ASKED QUESTIONS

We Provide Professional, Fun, and Engaging Social Content That Helps Showing the World That You ARE Open For Business!

Can I still post to my Social Media pages?
Of course! You’re still in full control of all of your business’s assets. Our service runs in the background and takes the pressure off you having to find regular content to post. Having said that… you should post content we don’t have access to. Special events, new products or services, changes in hours, basically anything that might come up your customers should know about. And you can do that anytime (the same way that you always have) without interrupting anything we’re doing for you.
How soon will you start posting on my page?
Once you’ve given us the necessary access to your Social Media profiles, your social posting will begin within 2 business days.
Do I have to sign a contract?
Absolutely not! We do not have contracts.

However, unless you’re just not happy with the content we post, we do encourage you to plan on giving us a try for at least three months. This helps us to ensure you understand and accept the expectation that it can take two to three months to train the platforms to show your posts and to grow an online audience.

Can I upgrade my posting account at a later date?
Asbsolutely. If you decide to create additional social media accounts for posting, or were simply giving us a try on Facebook before giving us access to the rest of your accounts, just let us know and we’ll update your account immediately. If you create the accounts yourself, simply give us the login and we can start posting to them within a few days. If you need or want us to create new or additional, social media accounts for you, there is a one-time charge of $50 per account to create the new accounts.

For your Easy Social Vids and Welcome Mat Videos accounts, we have more options and levels of accounts you can upgrade to at any time.

Why can't I be billed by a monthly invoice for this service?
Our goal is to take away all the hurdles from creating your own Social Engagement Engine. By utilizing automatic billing, we’re able to insure your Social Engagement Engine will continue like clockwork and you’ll never have customers wondering if you’re still open ever again!
With all of our clients starting Engines on different days of the month, billing each one separately, tracking payments, did they pay, did they not, did their card get declined, etc. etc. would take a full time employee dedicated to just billing. Our prices would have to go up drastically just to cover costs for that one employee. We don’t want that and neither do you! So we set EVERYONE up on auto-billing for month to month services, and in some cases we offer deals for yearly packages too!

And remember, we don’t have any contracts or commitments so if you change your mind and want us to shut down your engine, simply let us know here and we’ll get you taken care of.

What if I want to cancel?
Unlike what you might have experienced with other marketing companies, we don’t obligate you to stay with us if you’re not happy. However, our social media posting and other Social Engagement Engines provides such an invaluable service, our clients rarely leave. We think you’ll feel the same! Regardless, we don’t lock you in with any contracts. Just give us written notice here and we’ll part friends. But we’ll be ready for you when you come back!
What is your web design and development process?

Our web design and development process includes understanding your business requirements, creating a demo site, coding and development, testing and quality assurance, and launching the website.

What is your approach to responsive design?

We follow a mobile-first approach to ensure that your website is optimized for all devices and screen sizes. We also use the latest design frameworks to ensure the website is fully responsive.

How do you ensure the website is optimized for search engines?

We follow best practices for search engine optimization (SEO) during the design and development process, including optimizing the website’s content and meta tags, creating a sitemap, and ensuring the website is mobile-friendly

Do you offer website maintenance and support services?

Yes, we offer ongoing website maintenance and support services to ensure your website is always up-to-date, secure, and running smoothly.

What is the estimated timeline for completing a website project?

The estimated timeline for completing a website project varies based on the scope and complexity of the project. We will provide you with a timeline and milestones at the start of the project.

How do you ensure the website is secure and protected from cyber threats?

We follow industry-standard security protocols to ensure your website is secure and protected from cyber threats. We also conduct regular security audits and provide ongoing support to ensure your website is always secure.